App / Mobile
72bd9 collects and uses your information only to operate the platform and process transactions through the payment rails you choose — including Nagad, Upay, and Bank Transfer. Access to our platform and the rights described in this policy depend on your local law and the eligible regions we serve.
When you open an account with 72bd9, we collect the information needed to verify your identity, process your transactions, and keep your account working correctly. This includes your registration details, the payment method you connect — whether that is Nagad, Upay, or a Bank Transfer — and the activity recorded against your account while you use the platform. We do not sell your personal data to third parties. We do not share it with unrelated commercial partners. Data we collect is used strictly for account operation, transaction processing, fraud prevention, and communication you have opted into through your account settings. We retain records for as long as your account remains active and for any period required by applicable rules in the regions where we operate. If your account is closed, we keep only what we are required to hold under those applicable rules, and no longer. Cookies and similar tracking tools are used on our site to remember your session, understand how pages are used, and improve the experience — you can manage cookie preferences through your browser settings. Where the law in your location creates specific rights around how we handle your data, those rights apply to you within the scope of that jurisdiction. We encourage you to read every section of this policy so you know exactly where your information goes and how to act on it.
Transaction data linked to your Nagad payment is processed solely to complete your deposit or withdrawal and to maintain a record in your account wallet history.
When you use Upay, the payment detail shared with us is used only for that transaction. We do not store full wallet credentials beyond what the payment process requires.
Bank Transfer details you submit are held for account reconciliation and to comply with applicable financial record-keeping rules. They are not shared outside this purpose.
This policy applies to information collected directly through the 72bd9 platform — your account, your transactions, and your use of the site on any device. It does not extend to third-party services that have their own terms and data practices, even where those services connect with your account. Understanding the boundary helps you know which rules protect which part of your experience.
Data you provide when registering or updating your account profile is fully within the scope of this policy. That includes your login credentials, contact details and any identity verification material submitted through the account page.
Payment activity processed through Nagad, Upay or Bank Transfer falls inside this policy for the data we handle on our side. The payment provider's own privacy rules govern what they hold independently.
Browsing behaviour on 72bd9 — pages visited, games opened, session duration — is tracked through cookies and analytics tools covered by this policy. You can adjust cookie settings in your browser at any time.
Links to external sites, game studio platforms, or payment provider portals are outside the scope of this policy. Once you leave 72bd9, the privacy rules of those external services apply, and we have no control over them.
This policy is not just a statement — it describes actions you can actually take regarding your own data. You can review the personal details held in your account at any time by opening the account settings page and checking the profile section. If any detail is incorrect — your contact number, email address, or payment method label — you can update it directly from that page or raise a correction request through our support channel. Where your local law gives you the right to ask what data we hold or to request its deletion, you can do that by contacting us through the published support routes listed on the site. We will respond according to the requirements that apply in your eligible region. You also have the right to ask us to stop using your data for optional communications such as account notices and promotional messages; the preference controls in your account settings let you manage this without contacting support. Every request is handled on the basis of the information you provide when you raise it, so please include your registered account details when you get in touch.
Open the account settings page to see the personal details and payment records we hold for your account. No additional step is needed to access this view once you are logged in.
Update your contact information, payment method labels or profile fields directly from the account page. For fields that cannot be edited in-app, submit a correction request via support.
If you want to know exactly what data we hold, or if you believe something is being handled incorrectly, contact us through the published support route with your registered account details included.
Where your local law permits a deletion request, raise it through our support channel. We will act within the timeframe and scope required by the rules applicable to your eligible region.
If you have a question about how we handle your data, or you want to exercise a right described in this policy, use the contact routes published on the 72bd9 site. We do not invent channels or hours here — use what is visible on the site when you are logged in.
Open the live chat widget visible on the site to raise a privacy question directly. Have your registered account email ready so we can locate your record without delay.
Send your privacy request to the support email address listed in the site's contact section. Include your account username and describe the specific data question or correction you are raising.
The account help section inside your logged-in dashboard lists published support routes and links to the relevant policy sections. Start there if you are unsure which channel fits your request.
We approach data handling as an operational responsibility, not a marketing point. Every piece of information you share with us has a defined purpose: account operation, payment processing, session security or communication you have chosen. We do not collect data speculatively, and we do not keep it longer than the purpose or applicable rules require.
We use cookies to keep your session active, remember your account preferences and understand how sections of the site are used. Browser-level cookie controls let you limit or clear this tracking at any time without affecting your account login credentials.
Access to your account data is protected by the login credentials you set. We apply standard security practices on our side to limit who within our platform operations can view account-level records, and under what conditions.
We hold your data for as long as your account is active. After closure, we retain only what applicable rules in your eligible region require us to keep, and for no longer than that period. Retention rules vary by jurisdiction.
When we update this policy, the revised version is published on this page with a note at the top indicating the change. Continuing to use your account after a policy update means you have seen the revised terms. Contact support if you have questions about any change.
These are the questions account holders most commonly raise about how 72bd9 handles personal data. If your question is not covered here, use the support routes listed above to get a direct answer.
No. We do not sell your personal data to third parties. Information collected through your account is used only for account operation, transaction processing and communications you have opted into. We share data with payment processors like Nagad or Upay only as needed to complete your transaction.
We collect the details you enter during registration — name, contact information, and the payment method you connect. We also record session and activity data tied to your account. All of this is described in full in the details section of this policy, and you can review it in your account settings page.
Open the account settings page while logged in to view and update your profile details. For records that cannot be edited directly in the app, contact our support team through live chat or the published email address, and include your registered account details so we can locate your record.
After your account is closed, we retain only the data that applicable rules in your eligible region require us to hold. We do not keep your data beyond that period. The specific retention duration depends on the rules that apply in your jurisdiction, which vary by location.
We hold payment-related details only for the purpose of processing your transaction and maintaining your account wallet history. We do not store full wallet credentials beyond what the payment process itself requires. The payment provider's own security and privacy rules also apply on their side.
Contact us directly through the live chat widget or the support email address published on the site. Describe the specific concern and include your registered account username. Where your local law gives you a formal right to raise a data complaint, that right applies within the scope of your eligible region.